Privacy Policy

City Spa respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, appointment booking form, and appointment-related communications.

Information We Collect

When you book an appointment or contact City Spa, we may collect:

• Your name, email address, and phone number.
• Appointment details, including service selected, date, time, and cancellation status.
• Messages or requests you send to us.
• Basic technical information needed to operate and protect the website.

How We Use Information

We use information to:

• Schedule, confirm, update, and manage appointments.
• Send appointment confirmations, cancellation notices, and booking-related notifications.
• Respond to customer questions and service requests.
• Maintain website security, prevent abuse, and improve our booking process.

Text Messaging

City Spa may use text messaging to send appointment-related notifications to the City Spa owner/operator phone number configured in our business messaging account. These messages are transactional appointment notifications only and are not marketing or promotional messages.

Message frequency varies based on appointment activity. Message and data rates may apply. Reply STOP to opt out of supported text messages or HELP for help, where those keyword features are available through our messaging provider.

Mobile Information Non-Sharing Statement

City Spa does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Terms and Conditions

Please review our Terms and Conditions for website use, appointment booking, cancellation, payment, and SMS terms.

Service Providers

We may use trusted service providers to operate our website, booking system, email delivery, text messaging, hosting, analytics, and security. These providers may process information only as needed to provide services to City Spa and are not permitted to use it for their own marketing.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards to help protect information submitted to City Spa. No online system can be guaranteed to be completely secure, but we work to limit access to information to what is needed for appointment and business operations.

Data Retention

We keep appointment and contact information for as long as needed to provide services, maintain business records, resolve issues, and comply with legal or operational requirements.

Your Choices

You may contact City Spa to ask questions about your appointment information or to request that we update or delete information when legally and operationally possible.

Contact Us

City Spa
537 Ponce de Leon Ave NE, Ste B
Atlanta, GA 30308
Phone: (404)528-8133
Email: mycityspa88@gmail.com